Terms of Service — Mingle Mate

At Mingle Mate, we are committed to a safe and positive environment. Our Terms of Service outline your rights and responsibilities to ensure every interaction is secure and respectful.

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1. Introduction & Acceptance

  • Welcome to Mingle Mate. These Terms of Service (“Terms”) govern your access to and use of the Mingle Mate website, mobile applications, and related services (collectively, the “Service”).
  • By accessing or using the Service, you agree to be bound by these Terms. If you do not accept these Terms, please do not use the Service.
  • Mingle Mate is operated by Mingleverse Technologies Pvt. Ltd

    • 2. Eligibility

  • Users must be 18 years or older to use Mingle Mate
  • You agree to provide accurate, current, and complete information about yourself during registration and keep it up to date

    • 3. Account Registration & User Responsibility

  • To use certain features, you must register an account, provide a valid email or phone number, and create a profile
  • You are responsible for maintaining the confidentiality of your account credentials and all activities under your account
  • You agree to notify us immediately of any unauthorized use of your account or any other breach of security

    • 4. Profile & Content Rules

  • All photos and information must be real, honest, and represent you truthfully
  • No fake profiles, impersonation, bots, or misleading identities
  • No photos containing nudity, explicit content, minors alone, or content that violates decency standards
  • No hate speech, harassment, threats, or discriminatory language
  • No illegal content, services, or behavior (fraud, scams, plagiarism)
  • We reserve the right to reject, remove, or disable any profile or content that violates these rules — with or without notice

    • 5. Use of the Service & Code of Conduct

  • Respect other users’ boundaries and privacy
  • Communicate honestly and respectfully
  • Do not use automated scripts, scraping tools, bots, or other unauthorized software
  • Do not attempt to reverse-engineer, manipulate, or interfere with the Service
  • Follow all applicable laws and regulations in your jurisdiction while using the Service

    • 6. Matching, Messaging & Gems

  • Matching occurs when two users mutually like each other (or under conditions defined by Mingle Mate’s matching logic)
  • Messaging is allowed only after a match (or in cases where Gems or special features allow initiated contact), per the app’s rules
  • Use of any premium features or “Gems” is subject to Section 7 (Payments, Subscriptions & Refunds)

    • 7. Payments, Subscriptions & Refunds

  • All purchases — Gems, premium features, or subscriptions — are billed through Google Play Billing, not directly by Mingleverse Technologies Pvt. Ltd.
  • Payments are final and non-refundable, except where we find a genuine billing or technical error on review. Accounts terminated for violating these Terms receive no refund
  • Subscriptions renew automatically at the then-current price until cancelled. Cancel anytime via Google Play (Play Store → Payments & subscriptions) before the renewal date — deleting the app or your account does not stop billing
  • Billing issues (duplicate or unauthorized charges) go to Google Play support, since they process the payment. Service issues go to info@minglemate.in and we’ll review case by case

    • 8. Verification & Safety Measures

  • Mingle Mate may require photo verification, identity verification, or other checks to ensure authenticity and safety
  • You agree to cooperate with such verification processes when requested
  • Accounts failing verification or found in violation of policy may be suspended or deleted

    • 9. Privacy & Data Protection

  • Your use of the Service is subject to our Privacy & Data Protection Policy ([link]), which explains how we collect, use, store, and protect your personal data. By using the Service, you consent to such collection and use.

    • 10. User Content & License

  • You retain ownership of any content you post (photos, messages, profile details)
  • By posting, you grant Mingle Mate a worldwide, royalty-free, non-exclusive license to use, store, reproduce, modify, publish, and display such content for purposes of operating and promoting the Service, subject to your privacy settings and consents
  • You represent that you own or have the necessary rights to share such content

    • 11. Prohibited Activities & Termination

  • Violating these Terms or our policies
  • Using fake profiles, bots, or deception
  • Harassing, threatening, bullying, or discriminating against other users
  • Attempting fraud, spam, phishing, or any criminal activity
  • Sharing copyrighted or explicit content without permission
  • Accounts may be terminated or suspended at our discretion — without refund — if you violate the Terms

    • 12. Disclaimers & Limitation of Liability

  • No guarantee of matches or results — We cannot promise you will find a match, love, or relationship using Mingle Mate
  • Service provided “as is” — We make no warranties (express or implied) regarding reliability, quality, timing, performance, or suitability
  • Limitation of liability — To the extent permitted by law, Mingleverse Technologies Pvt. Ltd. will not be liable for indirect, incidental, special, or consequential damages arising from use or inability to use the Service
  • You agree to indemnify and hold us harmless from any claims arising from your misuse of the Service or violation of Terms

    • 13. Changes to Terms

  • Updated version’s effective date will be posted at the top
  • Continued use after updates constitutes acceptance of the new Terms
  • We’ll notify users via app notification or email for major changes

    • 14. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India
  • Any disputes will be subject to the exclusive jurisdiction of courts in India

    • 15. Contact & Grievance Redressal

  • Email: info@minglemate.in
  • We strive to respond promptly and address all issues fairly

    • Thank you for choosing Mingle Mate. We’re dedicated to creating a safe, respectful, and meaningful dating environment — and your trust matters most.

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