Privacy Policy — Mingle Mate

At Mingle Mate, we are committed to providing a safe and trustworthy platform. By using our services, you agree to follow our guidelines, ensuring respectful, fair, and secure interactions for everyone.

Download Mingle MateWhy We Are Safer

1. Introduction & Scope

  • Mingle Mate ("we", "us", "our") is committed to protecting your privacy and personal data worldwide.
  • This policy applies to users in the EU/EEA, UK, India, USA, and other regions.
  • EU/EEA & UK users: GDPR applies. Indian users: DPDP Act (2023) applies.
  • This policy explains what data we collect, how we use it, your rights, and security practices.

    • 2. Who We Are

  • Company: Mingleverse Technologies Pvt. Ltd
  • Product: Mingle Mate
  • A Data Protection Officer (DPO) may be appointed where legally required.

    • 3. Data We Collect & Purpose

    A. Personal & Account Data

  • Name, email address, phone number
  • Date of birth / age (18+ only)
  • Gender or identity information (optional)
  • Location or geolocation for matching
  • Profile photos, bio, preferences, and verification data
  • Purpose: Identity verification, matching, profile visibility, and tailored services.

    • B. Interaction & Usage Data

  • Swipes, matches, messages, and chat behavior
  • Device data, IP address, app version, session logs
  • Purpose: App functionality, UX improvements, analytics, and fraud detection.

    • C. Sensitive Data (If required)

  • Photo/selfie verification & liveness checks
  • ID verification where required
  • Collected only with explicit consent and deleted after verification unless legally required.

    • D. Cookies & Tracking Data

  • Session, analytics, and performance cookies
  • Optional personalization or advertising (with consent)

    • 4. Legal Basis for Processing

  • Consent for sensitive data, tracking, and optional features
  • Contractual necessity to provide core services
  • Legitimate interests including fraud prevention and platform safety
  • Legal obligations under applicable laws

    • 5. How We Use & Share Your Data

    Uses

  • Matching, messaging, and core functionality
  • Profile verification and fraud prevention
  • Analytics, performance, and feature improvements
  • Customer support & safety compliance
  • Optional personalized content or advertising (with consent)

    • Third-Party Sharing

  • Trusted service providers under contractual safeguards
  • Authorities when required by law
  • Business transfers or mergers with prior user notice
  • Aggregated/anonymized data for analytics & research

    • 6. Data Retention & Storage

  • Data retained only as long as required for services or compliance
  • Verification data stored temporarily for audits and fraud detection
  • Encrypted storage and secure HTTPS/SSL communication

    • 7. Your Rights

  • Right to access, correct, or delete data
  • Right to restrict or object to processing
  • Right to withdraw consent anytime
  • Right to data portability
  • Right to lodge grievances with support or authorities

    • 8. Sensitive Data & Minors

  • Platform strictly limited to users aged 18+
  • Sensitive data processed only with consent
  • Privacy-by-design: minimal access and limited retention

    • 9. Cookies, Tracking & Consent

  • Non-essential cookies enabled only after user consent
  • Users can manage preferences via banners or settings
  • Detailed cookie information available in Cookie Policy

    • 10. Data Security Measures

  • Encryption in transit and at rest
  • Strict access control and authentication
  • Regular security audits and penetration testing
  • Breach notifications as per law

    • 11. Cross-Border Data Transfers

  • Transfers protected using SCCs or explicit consent
  • Transparency on processing locations and safeguards

    • 12. Grievance Redressal & Contact

  • Email: info@minglemate.in
  • DPO / Privacy Officer details provided if applicable
  • Response timeframe: within 30 days

    • 13. Changes to This Policy

  • Policy may be updated due to legal, product, or business changes
  • Last updated date shown at the top
  • Material changes communicated via email or in-app

    • 14. Additional Notes

  • Push notifications are opt-in only
  • Third-party SDKs disclose their own privacy policies
  • Data anonymization used for research & analytics
  • Minors under 18 are prohibited

    • Download Mingle Mate Start Something Real

    Join thousands of verified singles looking for meaningful relationships built on trust, safety, and compatibility.

    Scan to Download Mingle Mate App

    Scan to download

    Download Mingle Mate on Google Play

    85K+

    Downloads

    4.5 ⭐

    App Rating

    10K+

    Matches

    Mingle Mate dating app interface
    Decorative leaf illustration